Book and Travel with Confidence
Everything you need to know
Covid has kept many of us at home, hesitant to get out and explore. Safety is our priority, and we want your trip to be a time of excitement and relaxation. Let us have your back every part of the way, so you can step out into the world with confidence. Since reopening our tours, we’ve managed numerous safe departures and healthy returns. We follow recommendations from the World Health Organization and the World Travel & Tourism Council’s (WTTC) Safe Travel protocols for tour operators, and are constantly monitoring guidelines, so you can trust that you’re in good hands.
Absolutely safe and completely flexible
100% Reassured: full and flexible rebooking without catches, complexity or stress.
100% Protected: all travellers and tour leaders are vaccinated or recovered from Covid, with precautions in place.
100% Covered: should quarantine be needed – before you leave or while you’re there – we’ve got you.
BEFORE THE TRIP
Flexible booking. 0% Change Fees. 100% Care Free. Total Peace of Mind. Whether you’re planning to travel next month or next year, plan your future travel with complete peace of mind. It’s simple: once booked your trip is both postponable and refundable up to 65 days before departure. Plus, we’ll only need a small deposit to secure your booking in the first place.
Flexible Payment – Pay the balance in instalments — the amounts you like, when you like, up to four weeks before departure.
Stress-free Rebooking – Book with confidence, knowing you can delay your trip for any reason up to 65 days before departure without charge.
Refund Promise – Even the best laid plans change. Should you need to, we guarantee you a full refund up to 65 days before departure.
Covid Confidence – Should you contract Covid or be forced to quarantine as the result of Covid before you leave, cancel fee-free right up until the day before departure through our Covid Travel Protection.
WHILE YOU’RE AWAY
Safety first, safety second, third and fourth. Your health and safety have always been our top concern. Travel with confidence now, knowing that from the moment you arrive to the moment you leave, we’ve taken every measure we can to protect you without taking away from having the time of your life.
100% Protected – all travellers and tour leaders are vaccinated against or recovered from Covid.
100% Trained – our tour leaders have been thoroughly trained in COVID-19 safe protocols, including hygiene, first aid and crisis management.
100% Covered – should a quarantine be required abroad as a result of Covid, our Covid Travel Protection will take on your costs for your tour through our insurance partner HanseMerkur.
In safe hands - Travelling with a tour company is much safer and more convenient nowadays, as we know local regulations and have local knowledge if you need anything.
Smaller is better – we’ve always believed in small groups - instantly friend-inducing, they give access where larger groups can’t. Now our small groups help keep you close to the action but away from the crowds and more personal space all around.
At your service – if you’ve got questions about a tour - even the one you are on - contact us. We’re always here for you.
BEFORE YOU HEAD HOME
After you’ve had the time of your life, we can help you get access to Covid testing for flights, medical care or support if you need anything. Our focus is for you to head home feeling just as good – or ideally even better – than when you left!
A healthy goodbye - We’ll help you arrange tests to travel or if you’re not feeling well, let your tour leader know – we’ve got your back with medical assistance and local support.
100% satisfied – We’re not satisfied until you are. We want you to enjoy worry-free travel and head home feeling better than when you arrived.
Be informed – Our tour leaders will keep you up to date with any local changes you’ll need to know for your return.