Question 1

Are COVID-19 vaccinations required for my Indico Travels tour?

Accepted Answer

To help protect our travellers, employees and local communities on our tours, we require all participants to be vaccinated against COVID-19. Indico Travels may request official documentation of vaccination, which will be required as a part of the booking process.

Are there exemptions? If for some reason you are unable to be vaccinated for medical reasons, you can apply for exemption, which will be assessed on a case by case basis.  To apply for an exemption, please contact us.

What proof of vaccination may be required? Official documentation of vaccination either in paper or digital format are required. Here are some examples including but not limited to: EU travellers - EU Digital COVID Pass, UK travellers: NHS card, USA traveller - CDC vaccination record.

How will you ensure the safety of my data/vaccination records? Your vaccination status and documentation will be stored in our secure CRM system that is fully compliant with German data protection rules.

Question 2

Around how much should I expect to spend per day?

Accepted Answer

Expect to spend €3-20 per meal, depending on your preferences! So if you budget with €40 per full day, thats €240 for the tour, plus money for tips, or extra souvenirs. Carry cash on you, in a bag close to your body thats not easily pickpocketed (as a general precaution).

Question 3

Can I cancel my trip?

Accepted Answer

You may cancel your place on our tours at any time. If you have booked our [Flexi fare](https://www.indicotravels.com/flexible-booking-conditions), you can cancel for free up to 65 days before your departure. 
You may also choose to rebook to a different date or tour, which costs 50 Euro, if no other irredeemable costs have been incurred by us.

a) General cancellation fees (as a percentage of the booking price):

**For bookings in the CLASSIC fare:**

- up to 65 days before departure 20%
- from the 64th to the 30th day before departure 25%
- from the 29th to the 15th day before departure 45%
- from the 14th to the 7th day before departure 60%
- from the 6th day before departure 80%
- on the day of departure and in case of no-show 90%

**For bookings in the FLEXI fare**

- up to 65 days before departure 0%
- from the 64th to the 30th day before departure 20%
- after 29 days before departure, cancellation fees are identical to those in the CLASSIC fare

Indico Travels reserves the right to claim a higher, specifically calculated compensation instead of the above cancellation flat rates if Ventura can prove that significantly higher expenses were incurred than the applicable cancellation flat rate.

For more information on our cancellation policy, you can have a look at our [Terms & Conditions](https://www.indicotravels.com/terms).

Question 4

Can I drink tap water in Morocco?

Accepted Answer

Drinking the tap water is not advisable.

Question 5

Can I pay with card in most places?

Accepted Answer

Paying with a credit card is possible for most establishments, but not all. Its advisable to always bring enough cash with you (stored in a bag close to your body, as a general precaution).

Question 6

Can you help with booking flights?

Accepted Answer

Weve found our travelers prefer to book their flights themselves as they can choose their local departure airport, and decide themselves whether to prioritise by cost of the flight, duration, airline etc. Were vry happy to give you tips on how to get the best flight deals - just drop us a note!

Question 7

Do I need to consider anything clothing wise?

Accepted Answer

Its generally advised to dress modestly in Morocco. Especially women should always cover their shoulders and never expose their knees. You dont need to cover your head, though. Light, loosely fitting clothes are not only appropriate, but also the most comfy choice in Moroccos dry heat.

Question 8

How do I pay in Morocco?

Accepted Answer

Moroccos official currency is the Dirham. Morocco is still very much a cash based society, so we advise always carrying some cash on you. Moroccans love haggling, so many services like taxi rides can be negotiated. As a tourist, you will generally pay more than locals, but its often possible to get a better deal, if youre willing to negotiate. Prices in restaurants, however, are generally fixed.

Question 9

I arrive a bit earlier - what would you recommend doing?

Accepted Answer

After refreshing, we recommend taking a little walk in the Medina, it is safe even at night.

If you have more time, you could visit the beautiful public garden Jardin Jnan Spil, which is the oldest park of the city.

Also worth a visit, the Funduq al-Najjariyyin, a traditional inn from the 17th century featuring a museum for woodwork.

A great thing to do for sunset is a climb up to the Marinid Tombs, where a panoramic view over the old part of Fez awaits you. Wait for the call to prayer and you will hear it from all corners of the city at the same time!

Question 10

Id like to arrive a day/some days earlier, or add a few days to the end of my trip. Can I?

Accepted Answer

Absolutely - we encourage that! We can help you extend your stay at the groups hotels, book an airport pickup, and give you tips for things to do regionally if you drop us a [message](https://www.indicotravels.com/contact). For some trips, there are also pre-planned excursions - check your trip itinerary.

Question 11

Ive never traveled with a tour group before - how do I know this is for me?

Accepted Answer

Many of our clients have never traveled with a travel group before - we hadnt either! Weve specifically developed our trips with solo travelers in mind, meaning we give you some spare time and space in which you can do our own thing, but you can also buddy up with people in the group if you like. Traveling with a tour group has great benefits: you get access to locations and communities you wouldnt get on your own, you travel with a local expert and everything is organised for you on the ground, so you can just relax into enjoying your new experiences. Plus, you get to meet a bunch of new people your age who are up for shared adventures!

Question 12

If Im not in my 30s & 40s, can I still join the trip?

Accepted Answer

Our trips are made specifically for people in their 30s and 40s, as we know there are many other travel brands out there catering to other age groups. If youre under 30 or over 49, do check out our sister brands Galapatours and Polartours, who offer boat excursions. If you speak German or French, we also have group travel sister brands that offer trips for all ages. Find our about them here: https://www.venturatravel.org/brands

Question 13

Is it safe in Morocco?

Accepted Answer

The crime rate is low in Morocco, but pick-pocketing can be a serious problem. Violent crime against tourists is scarce, but petty theft is common, so while you needn’t be worried whilst visiting, you do need to stay alert. Please exercise normal security precautions as you would do back home.

Question 14

Is there often free WiFi throughout the tour, or should I buy a SIM card?

Accepted Answer

There is a free WiFi at the hotels you will be staying at, but in general in Morocco, you cannot expect a good quality of internet.

If youd like to purchase a SIM card, let your guide know and they will assist you.

Question 15

Is tipping common in Morocco?

Accepted Answer

Tipping is customary in Morocco, but remains up to your discretion according to how well you have been served. One would usually also tip local guides and drivers. In restaurants and bars, the tip is around 10%.

Question 16

Photography in Morocco

Accepted Answer

It is prohibited to take pictures of the police, soldiers and military installations. If you are taking photos of people, please ask them first. Some people, such as performers and snake
charmers will ask you for a tip if you take their picture. About 5 or 10 dhs is the usual tip in these cases.

Question 17

Shopping in Morocco

Accepted Answer

Bargaining, or haggling, is a way of life in Morocco and can be an enjoyable experience if you are not in a hurry and willing to take the time to negotiate. Strolls in the Souks or the market of the Jewish quarter, the Melllah, are among the highlights of the city of Marrakech. If you are using your credit card or getting your purchase shipped, make sure you are doing this in a reliable shop and insist to have an invoice as well as the accurate address and contact of the establishment.

Question 18

Taxis in Morocco

Accepted Answer

“Petit taxis” are small cabs that take a maximum of 3 passengers and are ideal for short journeys within the city. They use meters but often prefer to set a price for the journey which you should agree to before getting in the car. An average fare for a one way journey is between 20 and 30dhs in the day time and 30 to 50dhs after 8:00 pm.

Question 19

Telephone & Internet in Morocco

Accepted Answer

If you wish to use your mobile phone in Morocco you can buy a local sim card and a top up, but first make sure that your phone is unlocked.

A phone card (télécarte) is also available to use in public phones and can be bought in most of the shops in big towns.

If you are connecting to the internet via your phone’s 3G signal you will be using your network providers roaming partners’ network, and as such this will incur roaming charges which can become expensive. You might want to disable your phone’s internet connection as soon as you arrive in Morocco. Using free Wi-Fi hotspots in your hotel, or in other establishments such
as cafes, bars and restaurants, is a great way to keep connected and using Wi-Fi does not incur roaming charges. Make sure your phone settings are on Wi-Fi instead of your home network, otherwise you will still be charged.

Question 20

What other vaccinations are recommended or required for my trip?

Accepted Answer

Please check our COVID-19 FAQ regarding COVID vaccinations. Aside from that, as a tour operator, we are not allowed to give specific vaccination recommendations for liability reasons. We strongly recommend that you consult your local doctor or, even better, a qualified doctor specialized in tropical diseases in good time before your trip. Here are some relevant links for residents of several countries: UK: [Gov.uk](https://www.gov.uk/foreign-travel-advice), USA: [U.S. Centers for Disease Control](https://wwwnc.cdc.gov/travel/destinations/list/) and Germany: [Auswärtiges Amt](https://www.auswaertiges-amt.de/de/ReiseUndSicherheit/reise-gesundheit/gesundheit-reise-laender/1609092).

Please note that for our Colombia tour, a yellow fever vaccination is not mandatory.

Question 21

What plugs are used in Morocco?

Accepted Answer

The electrical output in Morocco is 220 volts and sockets are of the European two pin variety (Type C). Your hotel reception will be able to supply adaptors if needed. Please do not tamper with any fixtures or fittings and report any faults to the reception immediately

Question 22

When can I book my international flights?

Accepted Answer

As soon as we have confirmed that the minimum number of participants for your trip has been reached and the trip is therefore guaranteed to take place, you can book your flights. The trip will be confirmed or cancelled at least 45 days before departure. We will be happy to give you tips on booking flights! By the way: it is in our interest to fill the trips as soon as possible, so we do our best to confirm them as soon as possible.

Question 23

When is a trip guaranteed to take place?

Accepted Answer

A trip is guaranteed to take place when the minimum number of participants has been reached. If you have already booked before the minimum number of participants has been reached, we will let you know, so you can book your flights. We will confirm or cancel the trip no later than 45 days before the scheduled departure date. If a trip has to be cancelled unexpectedly, you will of course receive a 100% refund of your deposit or any other payments made.

Question 24

Where does the Morocco Trip Start & End?

Accepted Answer

You start off the tour in the city of Fez, spend two days there then head off into the Sahara to Ifrane, stopping along the way in a typical Berber town of Azrou.  From Ifrane you go to the city Merzouga. Then you go to Ouarzazate, and end the tour in famous Marrakesh. You will meet your group in late afternoon.

Question 25

What language are the tours led in?

Accepted Answer

We are an English speaking company based in Berlin. Our tours are led in English and co-travellers are international English speakers.

Small Group Tour of Morocco

Explore the Sahara and beyond

Gems of Morocco

Share

8 Days

Trip Highlights

Indico Travels' Specials